Q: How do I join the Happy Time Loyalty Program?

Simply visit any Happy Time location - Yakima , Mount Vernon , or Pullman - and ask our staff to sign you up in our Dutchie customer system using your phone number. It takes just a minute and you'll start earning points immediately on your first purchase. Our friendly team members will walk you through the enrollment process. Loyalty points are tracked by your phone number and profile in the Dutchie system.

Q: How can I find out about upcoming events at Happy Time?

Visit our website's events page , follow us on social media, or sign up for our loyalty program to receive event notifications. You can also call your nearest location directly - our staff is always happy to share information about upcoming events, special occasions, and in-store promotions. Events are posted regularly, so check back often for the latest updates. Visit our locations page to find contact information for all three dispensaries.

Q: What types of cannabis products does Happy Time offer?

Our inventory includes premium flower , convenient pre-rolls, delicious edibles, potent concentrates, discreet vapes, precise tinctures, and soothing topicals. Product availability varies by location, so we recommend checking our online menu for Yakima , Mount Vernon menu , or Pullman menu , or calling your nearest store to confirm specific items are in stock before visiting. Our knowledgeable budtenders can help you find the perfect cannabis products for your needs. Browse our featured brands to explore our curated selection.

Question 1

What makes Happy Time the best cannabis dispensary in Washington State?

Accepted Answer

Our budtenders undergo extensive training to provide expert guidance and personalized recommendations tailored to your needs. We offer competitive pricing along with daily specials and a generous loyalty program that rewards our regular customers. Most importantly, we're committed to providing exceptional customer service in a welcoming, educational environment. Whether you're new to cannabis or an experienced consumer, we're dedicated to making your experience safe, informative, and enjoyable from the moment you walk in. Visit our locations page to find the Happy Time dispensary nearest you.

Question 2

Why should I choose Happy Time over other dispensaries?

Accepted Answer

Our knowledgeable budtenders take time to understand your needs and provide personalized recommendations based on your experience level and goals. We prioritize customer education and satisfaction, ensuring you leave with products perfectly suited to your needs. Our three convenient locations across Washington State - Yakima, Mount Vernon, and Pullman - make it easy to access premium cannabis products and expert guidance. Visit our about page to learn more about our commitment to excellence.

Question 3

Does Happy Time offer daily specials and discounts?

Accepted Answer

Our specials vary by location and day, featuring discounts on popular cannabis products, strains, and brands. We also run seasonal promotions and limited-time offers. Check our website's specials page or contact your nearest location to learn about current deals.

Question 4

How does the Happy Time Loyalty Program work?

Accepted Answer

Membership is free and begins earning benefits immediately once you sign up in our Dutchie customer system using your phone number. You'll earn 1 point for every dollar spent on cannabis products. Points accumulate in your account and determine your tier level - you keep all your points and they never expire. Your total point balance determines your tier level and the ongoing benefits you receive. The more you shop, the more points you earn, and the higher your tier benefits become. You can check your point balance online through the Dutchie system at any time, or ask our staff during any visit to our dispensary locations.

Question 5

How do I join the Happy Time Loyalty Program?

Accepted Answer

Simply visit any Happy Time location - Yakima, Mount Vernon, or Pullman - and ask our staff to sign you up in our Dutchie customer system using your phone number. It takes just a minute and you'll start earning points immediately on your first purchase. Our friendly team members will walk you through the enrollment process. Loyalty points are tracked by your phone number and profile in the Dutchie system.

Question 6

Can I combine loyalty tier benefits with daily specials and other discounts?

Accepted Answer

Loyalty points cannot be combined with daily specials.

Question 7

Does Happy Time host events or special occasions?

Accepted Answer

Our events vary by location and may include brand spotlight days, new product introductions, educational workshops, and community celebrations. Check our website's events page or follow us on social media to stay updated on upcoming events at your nearest location. You can also contact your local Happy Time dispensary directly to inquire about upcoming events and special occasions.

Question 8

How can I find out about upcoming events at Happy Time?

Accepted Answer

Visit our website's events page, follow us on social media, or sign up for our loyalty program to receive event notifications. You can also call your nearest location directly - our staff is always happy to share information about upcoming events, special occasions, and in-store promotions. Events are posted regularly, so check back often for the latest updates. Visit our locations page to find contact information for all three dispensaries.

Question 9

What types of cannabis products does Happy Time offer?

Accepted Answer

Our inventory includes premium flower, convenient pre-rolls, delicious edibles, potent concentrates, discreet vapes, precise tinctures, and soothing topicals. Product availability varies by location, so we recommend checking our online menu for Yakima, Mount Vernon menu, or Pullman menu, or calling your nearest store to confirm specific items are in stock before visiting. Our knowledgeable budtenders can help you find the perfect cannabis products for your needs. Browse our featured brands to explore our curated selection.

Question 10

Do you offer product recommendations based on my needs?

Accepted Answer

Our knowledgeable budtenders are trained experts who love helping customers find exactly what they're looking for. Whether you're seeking specific effects, managing particular symptoms, or exploring cannabis for the first time, we'll guide you through our selection with recommendations tailored to your unique needs, preferences, and experience level. Feel free to ask about product effects, potency levels, different consumption methods, strain characteristics, or any other questions you have.

Question 11

Can I return or exchange cannabis products at Happy Time?

Accepted Answer

Due to Washington State regulations governing cannabis products, we cannot accept returns once items leave our dispensary. However, if you experience issues with a product, bring it back to the Happy Time location where you made your purchase, and we will be happy to work with you to find an appropriate resolution within the limitations of Washington State law. Bring your receipt and the product in its original packaging so our team can properly assess the situation. We're committed to ensuring you're satisfied with your purchase and will do everything we can to resolve any issues.

Question 12

What if I'm not satisfied with my cannabis purchase?

Accepted Answer

If you experience subpar experience at our stores, please bring back the product and we will ensure to do our best to fix it within the limits of Washington State Law. Our staff carefully asks questions to find out your personal preference and match it to the perfect product from our selection. This consultation process helps ensure you choose products that align with your goals and preferences. If you do experience issues with a product, please reach out to us - we're committed to addressing concerns and helping you find better options for future purchases.

Question 13

Can I order cannabis products online at Happy Time?

Accepted Answer

Browse our complete product menu online with real-time inventory and pricing. Select your preferred location and add items to your cart. Complete your order online and pick it up in person with your valid ID. All customers must be 21+ for recreational purchases or 18+ with a valid medical card. Please note that Washington State law requires all cannabis purchases to be completed and picked up in person - delivery is not permitted.

Question 14

How long do I have to pick up my online order?

Accepted Answer

Orders must be picked up within 1 hour of placing the order online. When you arrive, bring a valid government-issued photo ID proving you are at least 21 years old (or 18+ with a valid medical card). Our staff will verify your order and complete the transaction in person as required by Washington State law.

Question 15

What do I need to bring when picking up my online order?

Accepted Answer

When picking up your online order, you must present a valid, government-issued photo ID proving you are at least 21 years old for recreational purchases or 18+ with a valid medical card. We accept driver's licenses from any U.S. state, state-issued ID cards, U.S. passports, military IDs, and enhanced driver's licenses. Your ID must be current and not expired - temporary paper IDs cannot be accepted. Medical marijuana patients should bring their State Issued ID and Medical Marijuana Recognition Card (MMRC),

Question 16

Can I shop in store at Happy Time?

Accepted Answer

Yes! You're welcome to visit any of our three locations - Yakima, Mount Vernon, or Pullman - to shop in person. Our knowledgeable budtenders are available to help you find the perfect products for your needs. We accept cash and debit cards (cashless ATM) for in-store purchases. Browse our online menu to see our current inventory before visiting, or simply walk in and explore our selection. All customers must be 21+ for recreational purchases or 18+ with a valid medical card. Visit our locations page for store hours and contact information.

Question 17

Where can I learn about cannabis products, consumption methods, and safe use?

Accepted Answer

Visit our Education Hub to explore detailed guides covering general cannabis education, consumption methods, product guides, and medical applications. Our in-store budtenders also provide personalized consultations and recommendations based on your experience level and goals. We're committed to ensuring every customer has access to the information they need for a safe, informed, and enjoyable cannabis experience. Whether you're completely new to cannabis or looking to expand your knowledge, we're here to support your journey. Browse our education resources or contact us to speak with our knowledgeable team.

Question 18

Do you provide educational resources for first-time cannabis users?

Accepted Answer

Visit our Education Hub at /education for comprehensive guides on cannabinoids, strains, consumption methods, dosing guidelines, safe storage practices, and more. In-store, our knowledgeable budtenders provide personalized consultations and answer your questions based on your experience level and goals. Our staff receives comprehensive training on products, dosing guidelines, consumption methods, and Washington State regulations. Whether you're completely new to cannabis or looking to expand your knowledge, our team is here to support your journey.

Question 19

How can I apply for a position at Happy Time Dispensaries?

Accepted Answer

The best way to apply is to visit any of our locations - Yakima, Mount Vernon, or Pullman - in person and bring your resume. Alternatively, you can email your resume directly to the location where you're interested in working. All applicants must be at least 21 years old and able to pass a background check as required by Washington State law. Visit our about page to learn more about joining the Happy Time team and our company culture.

Question 20

What qualifications are required to work at Happy Time?

Accepted Answer

While specific requirements vary by position, all Happy Time employees must be at least 21 years of age, possess a valid government-issued ID, and be able to pass a comprehensive background check as mandated by Washington State cannabis regulations. We look for candidates with excellent customer service skills, strong communication abilities, and either existing knowledge of cannabis products or a genuine enthusiasm for learning. For entry-level budtender positions, previous retail or cannabis industry experience is preferred but not mandatory - we're willing to train the right candidates who demonstrate passion, reliability, and a commitment to customer service. More advanced positions like management roles typically require relevant experience in leadership, operations, or the cannabis industry. Visit our about page to learn more about joining the Happy Time team and working at Happy Time.

Question 21

What benefits do Happy Time employees receive?

Accepted Answer

All employees enjoy competitive wages that reflect industry standards and experience levels, generous employee discounts on cannabis products, flexible scheduling to accommodate work-life balance, and clear opportunities for career advancement through our commitment to promoting from within. Employees work in a positive, supportive environment where teamwork and mutual respect are priorities. We invest in ongoing industry education and training to keep our team knowledgeable about new products and developments. Specific benefits may vary based on position type and employment status. Visit our about page to learn more about our employee benefits, company culture, and joining the Happy Time team.

Frequently Asked Questions

Why Happy Time

Specials and Loyalty

Events

Products We Offer

Returns + Exchanges

Ordering Online

Where and How to Learn About Cannabis

Careers

Still Have Questions?